Contact
Reach our team, not a queue.
Every message reaches our team and is replied to inside a working day. Here is every door.
Chat with our team
The fastest way to reach us. Start a chat with our team: +91 70420 46838. Replies are usually within an hour during working hours, by the next morning otherwise.
- To get Pia for your shop: start a chat.
- To book a setup with our concierge team: start a chat.
- To ask a question before signing up: start a chat.
founder@hey-pia.com — our team's inbox. For longer threads, press inquiries, vendor pitches, partnership discussions, or anything that doesn't fit cleanly into a quick message.
Postal address
Pia Prescience Private Limited
Jabalpur, Madhya Pradesh, India
For a precise mailing address (DPDPA grievance correspondence, legal notices, vendor contracts), email and we'll reply with the registered office details from the MCA filing.
What to expect
- Working hours: Monday–Saturday, 09:00 to 21:00 IST. The shop hours we're trying to free up.
- SLA: first reply inside one working day. Most arrive the same day.
- Languages: Hindi, English, or Hinglish — whichever you wrote in is whichever you'll be answered in.
Who you'll be talking to
Our team — the same people who run Pia Concierge for shops every day. The first principle is that Pia talks; the second is that the team talks too.
What we won't do
- Send you a calendar link with a 17-question form before our first conversation.
- Route you through a sales BDR who has never seen a pharmacy.
- Reply with a marketing autoresponder while we “circle back.” If we're slow, we'll be slow and quiet, then we'll catch up.